Add/Teach Harmony a missing command

If a command is missing, you can teach it to Harmony using your original remote. For example, the one that shipped with your television, set‑top box or other device.

Was your device added correctly?

Commands for devices are often missing if the wrong model number is entered when originally adding the device. We recommend first double checking that this information is correct, as adding supported devices properly may allow for a wider range of control:

Using the Harmony mobile app

Notice

In order to use the Harmony mobile app, you'll need to use a Harmony hub‑based product. If you're not using a Harmony hub‑based product, please follow the desktop instructions to add or teach your missing command.

  1. Tap MENU, then Harmony Setup > Add/Edit Devices & Activities > DEVICES.
Harmony app select devices
  1. Select the device you'd like to modify, followed by ADD / FIX COMMAND > COMMAND MISSING.
  2. Follow the on-screen prompts to finish adding your command.
Harmony App - Select Device

Once you have added the new command you may then assign it to a button on your Harmony.

Using the desktop software

  1. Sign into the MyHarmony desktop software and select your remote from the Remote Gallery.
  2. Select the Devices tab, along with the device that you need to teach a command for.
  3. Select Add or Fix a Command, followed by Add a missing command, then Next.
MyHarmony - add or fix a command
  1. Using the USB cable that came with your Harmony remote, connect it to your computer.
    • Harmony 200/300/350/600/650/700 remotes connect from the top of the remote.
    • Harmony Ultimate, Ultimate One & Touch remotes connect from the bottom of the remote. Do not use the charging cradle.
    • Harmony hub‑based products connect using the hub itself, located on the back.
    • View additional support information if your remote or hub is not being detected.
Harmony 600/650/700
Harmony 200/300/350
Harmony 650
Harmony Touch, Ultimate, Home
 
Harmony Touch or Ultimate
Harmony Hub
 
Harmony Hub
  1. Point the tip of your device's original remote control at the IR input sensor on your Harmony remote or hub as instructed by the screen animation. The remotes should be approximately 3 inches (8 cm) apart.
    • The Harmony 300/350/600/650/700 IR input sensor is located at the top of the Harmony remote.
    • The Harmony Ultimate, Ultimate One, Touch & 200 IR input sensor is on the back.
    • The hub‑based products IR input sensor is on the front/ top of the hub.
  2. Press the button that you want to teach on your original remote control. Hold the button for 1 to 2 seconds.
Harmony 600/650/700
Harmony 300/350
Harmony 650
Harmony Touch or Ultimate
Harmony 200
Harmony Touch or Ultimate
Harmony Hub
 
Harmony Hub
  1. The instructions on the MyHarmony software will notify you once the command is recognized.
  2. Once complete, click Finish. Remember to sync your remote whenever making changes.
Tip

Once you have added the new command, you may then assign it to a button on your Harmony remote.

Elite Home Control Home Hub Hub Smart Keyboard Link One Smart Control Companion Touch Ultimate Ultimate Home Ultimate Hub Ultimate One 950 Pro 200/300/350 600/650/665/700

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