Finding your device's model number

On most devices, you can usually find the model number on a label located on the front, back, side, or bottom.

Model number location

  • Model numbers may also be references on your device as "Model" or "M/N".
  • Model numbers may be different than the brand name. For example a Sony Bravia television may have a model number of KDL-32BX330.
  • They are usually located on a label on the front, back or bottom of the device, or in the devices user manual.
    • If your TV is mounted and you cannot see the back, you may be able to find the model number in your TV's menu options.
  • Do not enter a model number found on the original remote control. This is the remote's model number, not your device's model number.
  • Do not enter the devices serial number (S/N).
  • Examples of model numbers include: CT-36XF36C, Explorer 3100, L32 HDTV 10A.
Finding your device's model number
Elite Home Control Home Hub Hub Smart Keyboard Link One Smart Control Companion Touch Ultimate Ultimate Home Ultimate Hub Ultimate One 950 Pro 200/300/350 600/650/665/700

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