Finding your device's model number

On most devices, you can usually find the model number on a label located on the front, back, side, or bottom.

  • Model numbers may also be references on your device as "Model" or "M/N".
  • Model numbers may be different than the brand name. For example a Sony Bravia television may have a model number of KDL-32BX330.
  • They are usually located on a label on the front, back or bottom of the device, or in the devices user manual.
  • Do not enter a model number found on the original remote control. This is the remote's model number, not your device's model number.
  • Do not enter the devices serial number (S/N).
  • Examples of model numbers include: CT-36XF36C, Explorer 3100, L32 HDTV 10A.
Finding your device's model number

Tips

Most modern TVs allow you to view the model number within their settings or options menu. Here's how to find the model number for some of the more popular manufacturers.

Samsung

  1. Using your TV’s original remote, press the Menu button.
  2. Navigate downwards and select Systemx.
  3. Navigate downwards and select Anynet+.
  4. The TV Model number should be displayed on this page.

Sony

2015 - 2018

  1. Using your TV’s original remote, press the Home button.
  2. Navigate to the bottom left and select Help.
  3. Select Contact & Support.
  4. The TV Model number should be displayed on this page.

2014 v1

  1. Using your TV’s original remote, press the Home button.
  2. Navigate to the top left and select Settings.
  3. Select Product Support.
  4. Select Contact Sony.
  5. The TV Model number should be displayed on this page.

2014 v2

  1. Using your TV’s original remote, press the Home button.
  2. Navigate to the top left and select Help.
  3. Select Customer Support.
  4. Select System Information.
  5. The TV Model number should be displayed on this page.

Vizio

  1. Using your TV’s original remote, press the Menu button.
  2. Select System followed by OK.
  3. Navigate to System Information and select OK.
  4. The TV Model number should be displayed on this page.
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