Walk through our setup tutorial: adding your home entertainment devices, setting up a one-touch Watch TV Activity and learning more about the usage of your remote. Already set up and something's not working? Our troubleshooters and support articles will help set things right.
Lets get started.
Your Harmony 350 allows you merge the remotes of up to 8 of your home entertainment devices into one so you can, and should! keep those other remotes out of sight.
The MyHarmony desktop software will guide you through entering the manufacturer and model numbers of your home devices so Harmony understands how to control them. It then helps you create your Watch TV Activity (or scene) so you're only one-button away controlling your devices.
Harmony 350 remote enables one-touch Activity based control of your home entertainment system.
Two AA batteries come included with your Harmony 350. Remove the back battery cover and insert the two AA batteries into the remote.
Your new remote is configured by connecting your Harmony 350 to your laptop or desktop computer using the supplied USB cable, and signing in to the MyHarmony desktop software.
Download and install the MyHarmony desktop software.
If this is your first Harmony remote, create a new account.
If you already have a MyHarmony account then you may sign in and add this new remote to your account.
Ensure you've installed the two AA batteries into the back of your remote.
Using the supplied USB cable connect Harmony 350 to your computer.
If this is your first remote then you'll be prompted to enter the manufacturer and model for each of your home entertainment devices.
Learn more about finding your device's model number.
Are you upgrading an existing Harmony remote? You may also choose to import your previous remote settings.
Once all your devices have been entered, the MyHarmony desktop software will prompt you to create a Watch TV Activity.
You'll be asked what input each of your devices have to be on in order for you to see video and hear sound. Follow the on-screen instructions, or learn more about creating a Harmony Activity.
That's it! Click the Sync button to transfer these settings to your remote.
Press the one-touch Watch TV button to power on or off your television, set-top box, AV receiver, and to set them to the correct input for watching television. Learn more about customizing this button.
Control up to eight devices individually using these four device buttons, each with a short press or a longer two second press. Each device button will light up when an IR command is being sent.
Press the Off button to power off your selected entertainment devices.
Configure the Favorite Channel buttons for quick access to favorite TV channels. Learn more about adding Favorite Channels.
Add up to 5 Favorite Channels to your remote Learn more about Adding Favorite Channels.Adjust and tweak each of your buttons.
Customize these buttons to perform whatever functions you choose. Jump to your Favorite Channels, switch to picture-in-picture, or change screen size. Learn more about customizing your remote buttons.
To help keep your Harmony in sync with your devices, avoid turning your television, set-top box and other devices on and off manually or by using their original remote control.
If one of your devices didn't power on or change to the correct input, then we recommend using our Activity troubleshooter to help narrow down the problem and find a solution.
Depending on your remote, you can set up and configure Harmony using either the MyHarmony desktop software or Harmony mobile app for iOS and Android.Download
Post a question to the Harmony forums. Our Harmony product managers also actively participate and provide technical advise.Explore
Harmony comes with a period of free email and phone support. You also have unlimited access to our online support community.Contact Us
Explaining what you're looking for helps us improve our site. This is not a support form.
Visit our contact us page if you'd like to contact a support specialist.
Thank you for being a Harmony customer
We're constantly improving our database. The more information you provide, the more likely we will be able to fix the issue.
This is not a support form. Visit our contact us page if you'd like to contact a support specialist.
We recommend visiting our Harmony Activity troubleshooter to help narrow down the specific problem and find instructions on how to correct it. Device not turning on? Switching to the wrong input? We can help.
Or, you may want to visit our community forums. Harmony product managers actively participate and provide help.
Thank you for being a Harmony customer