Walk through our setup tutorial: adding your devices, setting up Activities, and learn more about the usage of your remote. Getting started with Harmony Ultimate - Harmony Support

Getting Started with Harmony Ultimate

Walk through our setup tutorial: adding your home entertainment devices, setting up one-touch Activities and learning more about the usage of your remote. Already set up and something's not working? Our troubleshooters and support articles will help set things right.

Lets get started.

Discover Harmony
What's in the box
Positioning Harmony Hub
Adding devices and Activities
Product features
Support articles
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Understanding how Harmony works

Your Harmony 650 allows you merge the remotes of up to 8 of your home entertainment devices into one so you can, and should! keep those other remotes out of sight.

The MyHarmony desktop software will guide you through entering the manufacturer and model numbers of your home devices so Harmony understands how to control them. It then helps you create Activities (or scenes) so you're only one-button away from watching television or playing a game.

Let's get started

Understanding Harmony Activities

What's in the box

Harmony Ultimate remote

Harmony Ultimate remote enables one-touch Activity based control of your home entertainment system.

Harmony Hub

Harmony Hub is the center of your home entertainment solution. Placed near your television, set top box, game console and other equipment, it uses Infrared (IR), Bluetooth and Wi-Fi to control your various devices.

Charging cradle

Keep your remote in here when not in use to ensure it's fully charged when you need it.

Power adapter x2

Connect the power adapter to your Harmony Hub. It takes 30 seconds for the hub to power on.

Connect the other one to your remote charging station.

IR mini blaster x2

The IR mini blaster connects to the back of the hub and helps extend the coverage area for IR controlled device.

Use this if your entertainment system has closed cabinets and you have devices behind cabinet doors.

Use of the IR mini blaster may or may not be required, depending on your setup.

USB cable

Your new remote is configured by connecting your Harmony Ultimate to your laptop or desktop computer using the supplied USB cable, and signing in to the MyHarmony desktop software.

Positioning Harmony Hub

Open Cabinets
  • Position Harmony Hub on top of your cabinet, or on a large, open shelf that's unobstructed.
  • IR signals sent from the hub will reflect off of walls and other surfaces before reaching your devices. Direct line of sight is generally not required.
Closed Cabinets
  • Position Harmony Hub inside the cabinet, on or beside the majority of your devices.
  • IR signals sent from the hub will reflect off of walls, cabinet interiors and other surfaces before reaching your devices. Direct line of sight is generally not required.
  • Plug the IR mini blaster into the back of the hub and position it on top of your cabinet so it may send IR signals to your television.

Powering on Harmony Hub

Plug the supplied power adapter into Harmony Hub. The hub takes 30 seconds to power on.

 

 

Adding Devices and Activities

  1. If you already have a Harmony remote or myharmony.com account, sign in. Otherwise select Create an account.

  2. You'll be guided through several screens explaining how Harmony Ultimate works.

  3. Select your homes Wi-Fi network and enter your password.

  4. If you have a previous Harmony remote and would like to import its devices and Activities, you will be able to copy them over to your new Harmony Ultimate. If you do not have a previous Harmony remote, select New Setup.

  5. Enter your devices:

    • Harmony will first try to detect some of your connected devices such as Sonos, Roku and Philips hue.
    • Press the Add Device button at the bottom of your screen to add additional home entertainment devices.
    • If required, Harmony will ask you to enter the username and password for some of your services so we may communicate with them.
    • Having trouble finding your model number? This article may help: Finding your device's model number
  6. Harmony will suggest several Activity types to help set up your one-touch experience.

  7. Once all your devices have been entered, the MyHarmony desktop software will prompt you to create Activities such as Watch TV, Listen to Music or Watch a Movie.

    You'll be asked what input each of your devices have to be on in order for you to see video and hear sound. Follow the on-screen instructions, or learn more about creating a Harmony Activity.

  8. That's it!

Product features

Harmony Ultimate features

Press the Off button to power off all your entertainment devices.

Tip: You do not need to press Off when switching between two Activities. Harmony will remember what is already powered on and only change what's needed.

One button, two actions; press to fast forward or hold it a little longer to skip forward. All buttons on your Harmony remote can be customized with different short and long press actions.

This button shows your Favorite Channels. Tap a Favorite to tune in to that channel. If your system is off, tapping a Favorite will start your Watch TV Activity and then tune to that channel. You can use Favorites to quickly navigate your on-screen TV guide as well.

This button accesses your Activities. Tap an Activity to turn on your entertainment system or to switch to another Activity.

Swipe left and right to change modes on your screen, and when in an Activity, swipe the up arrow to reveal gesture control. You can also customize the commands that appear on your screen.

The Harmony Ultimate buttons are automatically mapped based on the Activity you're in. While watching TV, the channel buttons will control your set top box. While listening to music, the channel buttons may change radio stations.

Customize your Harmony

Setting up Favorite Channels

Add up to 50 Favorite Channels to your screen, with icons or station names. Learn more about Adding Favorite Channels.

Adjust and tweak each of your buttons.

Create as many Activities as you'd like and tweak what each button does or which commands appear on the screen.

Using your Harmony

Understanding Activities

Unlike other universal remotes that may control devices individually, Harmony controls an Activity such as Watching TV or Playing a Game. You don't need to choose which device you want to control. Start your Watch TV Activity and your volume will automatically control the stereo, and channels will automatically change your TV or set top box. Watch this video to learn more.

Keep your devices in sync

To help keep your Harmony in sync with your devices, avoid turning your television, set top box and other devices on and off manually or by using their original remote control. If something didn't turn on then use the help feature.

Harmony Help feature Did one of your devices not power on, or switch to the correct input? The Harmony Help feature will ask you a series of questions to bring everything back in sync. Watch our video to learn more about Harmony Help.

Additional support resources

Having trouble with one of your Activities?

If one of your devices didn't power on or change to the correct input, then we recommend using our Activity troubleshooter to help narrow down the problem and find a solution.

Troubleshooting

Do more with your Harmony Ultimate remote

Have more questions or suggestions?

Download the setup software

Depending on your remote, you can set up and configure Harmony using either the MyHarmony desktop software or Harmony smartphone app for iOS and Android.

Download

Harmony community forums

Post a question to the Harmony forums. Our Harmony product managers also actively participate and provide technical advise.

Explore

Contact the Harmony Team

Harmony comes with a period of free email and phone support. You also have unlimited access to our online support community.

Contact Us

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Our Activity troubleshooter can fix most problems

We recommend visiting our Harmony Activity troubleshooter to help narrow down the specific problem and find instructions on how to correct it. Device not turning on? Switching to the wrong input? We can help.

Or, you may want to visit our community forums. Harmony product managers actively participate and provide help.


Thank you for being a Harmony customer