System Requirements

Your Harmony is initially configured using a Mac or Windows computer, or from a compatible mobile device (for compatible remotes).

View detailed information about specific system requirements.

Setup and control software options

  • Remote
    Initial Setup & Configuration
  • Ultimate Home
    Companion/Home Control
    Home Hub
    Smart Keyboard

    Use the Harmony app on iOS or Android phones or tablets.

    Have an iPhone 4, iPad 2 or earlier? The MyHarmony desktop software is also required for setup.
  • Elite
    Ultimate Hub
    Smart Control

    Use the Harmony app on iOS or Android phones or tablets.
    OR, set up from your computer using the MyHarmony desktop software.

    Have an iPhone 4, iPad 2 or earlier? The MyHarmony desktop software is also required for setup.
  • Touch
    Ultimate One
    Harmony 200/300/350
    Harmony 600/650/700

    Use the MyHarmony desktop software on a Mac or Windows computer.
  • Smart Control Add-on
    Smart Keyboard Add-on

    Upgrade your existing Harmony using the Harmony app.
    Or, upgrade using the MyHarmony desktop software.

* View MyHarmony desktop software requirements.
* View Harmony app requirements.
* Product availability may differ for your region. View available products.

MyHarmony desktop software system requirements

Harmony Desktop Software Icon

This software runs from your Mac or Windows laptop or desktop computer allowing you to connect Harmony using a USB cable. Visit to download.

Harmony has migrated away from the MyHarmony website based setup; however your same username and password will work in the new desktop software.

System Requirements:

  • Intel Mac OS® X 10.11 or later
  • Windows® 7, Windows® 8, or Windows® 10.
    • Windows 8 users must launch the MyHarmony desktop software from their desktop.
    • Windows Surface devices with a USB port may work; however we recommend a laptop or desktop computer.
    • Windows 2000 and RT is not supported.
  • Chromebooks are not supported.
  • The desktop software requires a constant internet connection while in use.
  • A USB port is required to connect Harmony to your laptop or computer.
    • Avoid the use of USB hubs or USB ports on a docking station.
    • To prevent sync errors, connect the USB cable directly to your laptop or desktop computer.

Harmony app system requirements

Harmony app Icon

If your Harmony has a hub, then we recommend setting up using the Harmony app on your iOS or Android mobile device. Search for Harmony Control in iTunes or Harmony in Google Play.

Phone or Tablet Requirements:

  • Apple:
    • iOS 9.0 or later is supported.
    • iPhone 4S or later, iPad (3rd generation) or later, iPad mini, iPad touch (5th generation or later).

      Have an earlier device? Early Apple products don't support Bluetooth LE required to pair with Harmony; however you may connect the hub directly to a Mac or PC computer using the MyHarmony desktop software. Once you have configured Wi‑Fi for your Harmony hub the remainder of setup may continue using your Apple device.
  • Android:
    • OS 5.0 or later is supported.
    • Bluetooth 3.0 is required and is found on almost all phones.

Wi‑Fi requirements

Harmony Ultimate Hub and Home Hub connect to your home network using Wi‑Fi. Harmony Hubs do not support ethernet cable connections.

  • Wi‑Fi 2.4GHz band is supported.  (5GHz Wi‑Fi bands is not supported)
  • 802.11 g/n routers.  (802.11 a/b is not supported)
  • WEP 64/128, WPA Personal and WPA2-AES encryption

UPnP does not have to be enabled for the Harmony app to discover and interact with the hub; however it does have to be enabled for the hub to discover and properly work with other devices on your network such as Philips hue, Sonos, Nest, Roku or Smart TVs.

Having trouble connecting to your home Wi‑Fi? Visit our support article: Wi‑Fi won't connect or frequently disconnects.

Elite Home Control Home Hub Hub Smart Keyboard Link One Smart Control Companion Touch Ultimate Ultimate Home Ultimate Hub Ultimate One 950 Pro 200/300/350 600/650/665/700

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