Harmony LED status

If your remote uses a hub or blaster, the LED status may be used to identify the state of your Harmony setup.

Hub LED Status



  • LED Status
    Description
  • Off
    The Hub is not plugged in
    • Check that the Hub is connected to the original AC power adapter that it came with. Although other USB cables may fit, they may not provide enough power.
    • If connected to a power bar/strip, ensure that it's switched on.
  • Solid red
    The Hub is powering on
    • The Hub will take 30 seconds to power on. Until then, it will not be detected by the Harmony app, nor by myharmony.com.
    The Hub is on, but does not have a user configuration
    • Harmony must know about your devices & Activities before it can be used. View your products quick start guide to get started.
    There is a problem connecting to Wi‑Fi
    • The Hub is unable to connect to your home's Wi‑Fi. View our Harmony Hub frequently disconnects from Wi‑Fi support article.
    • Note: Wi‑Fi is optional for the Harmony Ultimate remote. If not configured for Wi‑Fi, the LED will not turn red for this reason.
  • Red slow pulse
    The Hub is in pairing mode
    • The Hub is attempting to pair with a Bluetooth device.
    • The Hub is attempting to pair with Harmony Smart Control, Harmony Smart Keyboard or the Harmony Ultimate remote. As remotes come pre-paired with the Hub, there is no need to pair them as part of setup.
    The Hub is downloading firmware or a user configuration
    • If syncing from myharmony.com, the LED will turn red when receiving an update.
    • The Harmony Ultimate remote or Harmony app may have initiated a firmware or user configuration update.
    • Firmware and user configuration updates may take up to 5 minutes.
    • The LED will blink red rapidly when firmware is being installed.
    The Hub is performing a factory reset
  • Solid green
    The Hub is operating normally
    • The Hub has a proper user configuration for your devices and Activities.
    • If configured for Wi‑Fi, the Hub is successfully able to connect.
  • Green rapid pulse
    The Hub is sending a command to one of your devices
    • Commands are being sent to one or more of your devices using IR or Bluetooth.
    • Commands sent over Wi‑Fi to a Philips hue bridge will not cause the LED to blink.
  • Red/green slow pulse
    There may be an error with the Hub
    • If the LED is steadily blinking red and green for several minutes, then unplug the Hub for 10 seconds, then plug it back in. Otherwise, you may need to factory reset your Hub.

    If the LED is not blinking between red and green steadily every second, but turns solid red occasionally, then view the Solid red LED status section above.

Blaster LED Status



  • LED Status
    Description
  • Solid white
    The blaster being set up or sending commands
    • Your blaster will show a solid white light during setup and when sending commands after setup.
  • White slow pulse
    The blaster is trying to connect
    • Your blaster will slowly pulse a white light when it's trying to connect to Wi-Fi or pair with a device.
  • White rapid pulse
    The blaster is reseting or upgrading
    • Your blaster will pulse a white light rapidly when going through a firmware upgrade or when it's being factory reset.
  • Solid green
    The blaster is downloading firmware
    • Your blaster will have a solid green light when it's in the process of downloading new firmware.
  • Solid orange
    The blaster is experiencing an error
    • Your blaster will show a solid orange light when experiencing an error.
  • Red slow pulse
    Bluetooth connection error
    • Your blaster will slowly pulse a red light when its experiencing a Bluetooth connection error.
  • Red fast pulse
    Wi‑Fi connection error
    • Your blaster will rapidly pulse a red light when its experiencing a Wi‑Fi connection error.

Remote LED Status



  • LED Status
    Description
  • White slow pulse
    The remote is trying to connect
    • Your remote will slowly pulse a white light when it's trying to connect to your blaster.
  • Green slow pulse
    The remote is charging or being searched for
    • Your remote will slowly pulse a green light when it's charging or being searched for with the find my remote feature.
  • Solid green
    The remote is fully charged
    • Your remote will have a solid green light when it's fully charged.
  • Solid orange
    The blaster is experiencing an error
    • Your blaster will have a solid orange light when experiencing an error.
  • Orange slow pulse
    The remote is having trouble connecting
    • Your remote will slowly pulse an orange light when it's out of range from your blaster or if its internet connection is lost.
  • Red slow pulse
    The remote battery is low
    • Your remote will slowly pulse a red light when its battery is running low.
  • Red fast pulse
    The remote battery is critically low
    • Your remote will rapidly pulse a red light when its battery is critically low.
Elite Home Control Home Hub Hub Smart Keyboard Smart Control Companion Ultimate Ultimate Home Ultimate Hub Pro

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We need to know which type of remote you have in order to provide you the correct instructions. Please select from one of the options below in order to get started.


 
Harmony Hub‑based Remote My remote uses Harmony Hub
 
Harmony Express Remote I have a Harmony Express remote
 
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Harmony  IR Remote (no hub) My remote doesn't use a hub

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