Fix a broken command

Commands for devices are often missing when the wrong model number has been entered during account creation. We recommend first double checking that your device's model number is correct.

Using the desktop software

  1. Sign in using the MyHarmony desktop software.
  2. Select your remote from the gallery.
  3. Select the Devices tab on the left side of the screen.
  4. Select the device you would like to update.
  5. Select Add or Fix a Command.
MyHarmony - add or fix a command
  1. Select Fix a command that doesn`t work.
  2. Select the command you want to fix and click Next.
MyHarmony - add or fix a command
  1. Using the USB cable that came with your Harmony remote, connect it to your computer.
Harmony 600/650/700
Harmony 200/300/350
Harmony 650
Harmony Touch, Ultimate, Home
 
Harmony Touch or Ultimate
Harmony Hub
 
Harmony Hub
  1. Point the tip of your devices original remote control at the IR input sensor on your Harmony remote or hub as instructed by the screen animation. The remotes should be approximately 3 inches (8 cm) apart.
    • The Harmony 200/300/350/600/650/700 IR input sensor is located at the top of the Harmony remote.
    • The Harmony Touch & Harmony Ultimate IR input sensor is on the back.
    • The Harmony Hub IR input sensor is on the front/ top.
  2. Press the button that you want to teach on your original remote control. Hold the button for 1 to 2 seconds.
Harmony 600/650/700
Harmony 300/350
Harmony 650
Harmony Touch or Ultimate
Harmony 200
Harmony Touch or Ultimate
Harmony Hub
 
Harmony Hub
  1. The instructions on MyHarmony desktop software will notify you once the command is recognized.
  2. Click Finish.
  3. Once you have added the new command you may then assign it to a button on your Harmony remote.
  4. Remember to sync your remote after making any changes.

Using the Harmony app

  1. Launch the Harmony app and sign into your account.
  2. Select your Harmony remote, followed by DEVICES and select your device.
  3. Select ADD / FIX COMMAND and select the command you'd like to fix.
  4. Point your original remote at your Harmony remote's IR sensor as shown in the app.
    • Harmony 200, Ultimate, Ultimate One, and Touch IR sensors are located on the back of the remote.
    • Harmony 300, 350, 600, 650, 665, and 700 IR sensors are located on the top of the remote.
  5. On your device's original remote, press the button you want to teach Harmony for about two seconds.
Harmony 600/650/700
Harmony 300/350
Harmony 650
Harmony Touch or Ultimate
Harmony 200
Harmony Touch or Ultimate
  1. The Harmony desktop app will notify you when the command is recognized.
  2. Finally, select the sync icon in the upper right corner of the settings menu, followed by SYNC NOW.

Using the Harmony app

  1. Select the MENU icon from within the Harmony app.
  2. Select HARMONY SETUP > ADD/EDIT DEVICES & ACTIVITIES > DEVICES.
  3. Favorite Channels
  4. Select the device you wish to modify, and select ADD/FIX COMMAND.
  5. Select the command from the list and press > in the top right to continue.
  6. Point the tip of your device's original remote control at the IR input sensor on your hub as instructed by the on-screen photo. The remote should be approximately 3 inches (8 cm) apart from the hub.
  7. Harmony App will notify you once the command is recognized.
  8. Press > in the top right when done.
Favorite Channels

Using the Harmony Express app

You can teach your Harmony Express new commands by following the instructions below. If you're trying to replace a device, see:
Replacing a device in your account

  1. Launch the Harmony Express app and tap Device Settings.
  2. Tap the device you would like to modify, followed by Teach Command.
  3. Tap the pencil icon next to the command you would like to teach and follow the on-screen prompts.

FAQs

I'm having trouble teaching Harmony commands

If you're having trouble teaching Harmony commands, ensure the following conditions are met and try again.

Elite Home Control Home Hub Hub Smart Keyboard Link One Smart Control Companion Touch Ultimate Ultimate Home Ultimate Hub Ultimate One 950 Pro 200/300/350 600/650/665/700

Select your remote

We need to know which type of remote you have in order to provide you the correct instructions. Please select from one of the options below in order to get started.


 
Harmony Hub‑based Remote My remote uses Harmony Hub
 
Harmony Express Remote I have a Harmony Express remote
 
650
Harmony IR Remote (no hub) My remote doesn't use a hub

Incompatible Remote

Instructions on this page are not relevant for the Harmony remote you've selected.

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