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  • SOFTWARE & HARDWARE ISSUES
    Did your hub stop working, or do you need help setting up the Harmony app or connecting to devices?

  • HELP WITH ACCOUNT SETUP
    Do you need help adding or replacing devices? Or maybe your commands aren't working correctly?

  • PERSONALIZING HARMONY
    Need help mapping out your buttons, setting up favorite channels, or configuring any other setting?

  • LOGIN & PASSWORD ASSISTANCE
    Did you forget your login, email ID, or password and need some help logging into your account?

  • GENERAL QUESTIONS
    Need to know which of your devices are compatible, what features work with your remote, or anything else?

  • ORDERS AND BILLING
    Do you have questions about a recent Harmony order or billing from Logitech.com?




Telephone Support

CLOSED

Please have your Harmony user ID or email address used to create your Harmony account.


Americas

  • Country
    Language
    Telephone
    Hours
  • Canada
    English
    +1.866.291.1505
    Mon-Fri: 9am-10pm (ET)
    Sat-Sun: 10am-5:30pm (ET)
     
    Français
    +1.800.392.0431
    Mon-Fri: 8am-8pm (ET)
     
    Español
    +1.800.499.3508
    Mon-Fri: 9am-9pm (ADT)
  • USA
    English
    +1.866.291.1505
    Mon-Fri: 9am-10pm (ET)
    Sat-Sun: 10am-5:30pm (ET)
     
    Français
    +1.800.392.0431
    Mon-Fri: 8am-8pm (ET)
     
    Español
    +1.800.499.3508
    Mon-Fri: 8am-8pm (ET)
  • Argentina
    Español
    0800.555.3284
    Mon-Fri: 9am-9pm (ADT)
  • Brazil
    Portuguese
    0800.891.4173
    Mon-Fri: 9am-9pm (ADT)
  • Mexico
    Español
    001.800.578.9619
    Mon-Fri: 9am-9pm (ADT)




Europe

  • Country
    Language
    Telephone
    Hours
  • Austria
    Deutsch
    0800.296.615
    Mon-Fri: 10:00-19:00 (CET)
    Sat: 10:00-18:00 (CET)
  • Germany
    Deutsch
    0800.000.6726
    Mon-Fri: 10:00-19:00 (CET)
    Sat: 10:00-18:00 (CET)
  • Belgium
    Français
    0800.80309
    Mon-Fri: 10:00-19:00 (CET)
     
    Nederlands
    0800.80310
    Mon-Fri: 10:00-19:00 (CET)
  • France
    Français
    0805.540.357
    Mon-Fri: 10:00-19:00 (CET)
  • Ireland
    English
    1800.882928
    Mon-Fri: 9:00-20:00 (CET)
    Sat: 10:00-18:00 (CET)
  • Luxemburg
    Français
    800.26129
    Mon-Fri: 10:00-19:00 (CET)
  • Netherlands
    Nederlands
    0800.0226903
    Mon-Fri: 10:00-19:00 (CET)
  • Switzerland
    Français
    0800.561767
    Mon-Fri: 10:00-19:00 (CET)
     
    Deutsch
    0800.558.677
    Mon-Fri: 10:00-19:00 (CET)
    Sat: 10:00-18:00 (CET)
  • United Kingdom
    English
    0800.032.64.33
    Mon-Fri: 09:00-18:00 (CET)
    Sat: 09:00-17:00 (CET)
  • Denmark
    Dansk
    808.87905
    Mon-Fri: 09:00-18:00 (CET)
  • Finland
    Suomi
    0800.913192
    Mon-Fri: 10:00-18:00 (CET)
  • Italy
    Italiano
    800.979.229
    Mon-Fri: 09:00-18:00 (CET)
  • Norway
    Norsk
    800.11673
    Mon-Fri: 09:00-18:00 (CET)
  • Spain
    Español
    900.811.863
    Mon-Fri: 09:00-18:00 (CET)
  • Sweden
    Svenska
    468.50163283
    Mon-Fri: 09:00-18:00 (CET)
  • All Other Countries
    English
    +41.22761.4025
    (Rates Apply)
    Mon-Fri: 09:00-20:00 (CET)
    Sat: 10:00-18:00 (CET)




Asia Pacific

  • Country
    Language
    Telephone
    Hours
  • Australia
    English
    1800.025.544
    Mon-Fri: 09:00-18:00 (GMT +10)
  • Hong Kong
    English
    800.966.969
    Mon-Fri: 07:00-21:00 (GMT +8)
  • Singapore
    English
    800.6011.372
    Mon-Fri: 07:00-21:00 (GMT +8)
  • India
    English
    000.800.600 1133
    Mon-Fri: 04:30 - 18:30 (GMT +5.5)
  • New Zealand
    English
    0800.743.967
    Mon-Fri: 11:00 - 20:00 (GMT +12)
  • Thailand
    English
    1800.060.119
    Mon-Fri: 06:00 - 20:00 (GMT +7)
  • Malaysia
    English
    1800.880.719
    Mon-Fri: 07:00 - 21:00 (GMT +8)




Email Support

CLOSED

Questions regarding Harmony software, Wi‑Fi connectivity, controlling devices or fixing Activities may require several email interactions to troubleshoot and may be best resolved through our telephone support.

Prefer to reach us by email?
Submit a question to our support team

Chat Support

CLOSED

We'll need some additional information to see exactly how we can help. Please fill out and submit the form below to get started.



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Warranty Information

Warranty period for new Harmony products

  • North America — 1 year limited hardware warranty and 90 days toll-free phone and email support. Extended phone and email support is available on a pay-per-incident basis beyond 90 days.
  • Europe — 2 years limited hardware warranty and toll-free phone and email support.
  • Asia Pacific — 1 year limited hardware warranty and toll-free phone and email support.

Warranty period for Logitech Harmony certified products

  • North America — 90 days limited hardware warranty. Phone and email support is available on a pay-per-incident basis.
    Note: Logitech Harmony does not officially sell, nor support refurbished products in Europe or Asia Pacific.

Are you a manufacturer?

Manufacturers

Are you a manufacturer of IR controllable devices and would like to add your products or IR codes to our database? Email our data integration team at datasupport@logitech.com, with more information. Please note that Harmony remote or technical support must use one of the above phone or email contact options and will not be responded to by our data integration team.

Elite Home Control Home Hub Hub Smart Keyboard Link One Smart Control Companion Touch Ultimate Ultimate Home Ultimate Hub Ultimate One 950 Pro 200/300/350 600/650/665/700

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