Harmony

How to factory reset your Harmony

Factory resetting your remote will clear all user information from your physical remote. Your devices, Activities and other account information will still be available at myharmony.com. Harmony 600/650/700 does not have the ability to reset to factory defaults.

How to factory reset the Harmony Touch or Ultimate remote

Press and hold the Menu button (located above the Channel Up button) and the Off button together for 20 seconds. The remote screen will turn off, then turn on again displaying the image of a remote and a circular arrow. After a few seconds your remote will be restored to factory defaults and you may sync again.

If you have a Harmony Ultimate, then also follow the steps below for factory resetting the Harmony Hub.

If you wish to restore your information, sign into your account on myharmony.com, connect your remote using the supplied USB cable and press Sync. See this article for additional information: Syncing changes to or from your Harmony.

How to factory reset Harmony Hub

Disconnect the hub from the power adapter, and hold the Pair/Reset button on the back of the Hub while you connect the power adapter again. The light on the front of the hub will flicker red for approximately 30 seconds as the hub restores itself to factory defaults.

If you wish to restore your information, sign into your account on myharmony.com, connect your remote using the supplied USB cable and press Sync. See this article for additional information: Syncing changes to or from your Harmony.

If you have a Harmony Smart Control remote, it does not contain any account information and therefore does not have to be factory reset.

How to factory reset Harmony 200/300/350

  • Remove one of the batteries from the remote.
  • Hold down the Power button and reinsert the battery.
  • The device buttons will blink indicating that the remote has been reset.
If you wish to restore your information, sign into your account on myharmony.com, connect your remote using the supplied USB cable and press Sync. See this article for additional information: Syncing changes to or from your Harmony.

This article is relevant for
  • Harmony Ultimate
  • Harmony Ultimate One
  • Harmony Ultimate Hub
  • Harmony Smart Control
  • Harmony Smart Keyboard
  • Harmony Touch
  • Harmony 200/300/350
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