Resolving PS4 power off issues
How to sync Harmony
In July 2016, the Harmony team identified an issue that prevented some PlayStation 4's from properly powering off. This affects hub‑based Harmony remotes that control Playstation via Bluetooth. A patch has since been released which you may apply directly from your touchscreen remote by selecting: Menu > Settings > Sync Remote.
Non-touchscreen remotes may apply the patch using the Harmony mobile app: MENU > Harmony Setup > Sync.
From the Harmony remote
From the Harmony mobile app
Select your remote
We need to know which type of remote you have in order to provide you the correct instructions. Please select from one of the options below in order to get started.
Incompatible Remote
Instructions on this page are not relevant for the Harmony remote you've selected.
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