Harmony experience with Amazon Alexa

It's compatible with Harmony hub‑based products

It's not compatible with IR based remotes

Amazon Alexa

"Alexa, tell Harmony to turn on the TV."
Or Xbox, or Roku, or the sports channel...

When Logitech Harmony and Amazon Alexa work together, you bring the power of voice to your home entertainment center. "Alexa, tell Harmony to turn on sports" can power on your TV, set your stereo to surround sound, lower your window shades and even set your table lamps to your team colors.

Connect any Logitech Harmony hub‑based product* with Alexa and you can start or stop Harmony Activities such as Watch TV, Play a Game or Listen to some Tunes. And if you have a Roku, you can say "Alexa, tell Harmony to turn on Netflix" (or HULU or HBO) and Harmony will automatically switch over to that content.

Please be aware

Harmony only supports Amazon Alexa in the US and UK.

*Alexa is compatible with Logitech Harmony Elite, Companion (formally Home Control), Smart Control, Ultimate, Ultimate Home, and Harmony Hub.




Setup


First, set up your Logitech Harmony remote

If your Harmony remote is already configured and working in your living room, confirm you're running the latest firmware version.

If you're new to Harmony, download the app from Apple StoreApple Store or from Google Play. Follow the setup guide to add your entertainment devices, create Activities and complete your setup. Once complete, confirm you're on the latest firmware version.



Next, ensure your Alexa is up and running

If your Amazon Echo or Echo Dot is already configured, then skip to the last step. Otherwise, follow Amazon's getting started with Echo how‑to guide.



Lastly, connect Harmony and Alexa together

The Harmony — Optimized for Smart Home skill (blue icon) only focuses on starting or ending Activities and is optimized for smart home control, while the Harmony skill (red icon) allows for additional entertainment functionality, which includes commands such as "Alexa, tell Harmony to..." play, pause, skip (foward or backward), raise / lower the volume, or set a sleep timer. For the best experience, these skill can and should both be used together. See the chart below for a comparison.


Custom Skill
Harmony skill features Custom Skill Smart Home Skill
Trigger words Check Mark "Alexa, tell Harmony to..." Check Mark "Alexa..."
Start Activities Check Mark "Alexa, tell Harmony to turn on the TV." Check Mark "Alexa, turn on the TV."
End Activities Check Mark "Alexa, tell Harmony to turn off the TV." Check Mark "Alexa, turn off the TV."
Play/Pause Check Mark "Alexa, tell Harmony to pause"
Skip Forward/Backward Check Mark "Alexa, tell Harmony to skip forward"
Volume Up/Down Check Mark "Alexa, tell Harmony to increase the volume"
Set a sleep timer Check Mark "Alexa, tell Harmony to set a sleep timer for 15 minutes"

Connecting Harmony and Alexa:

  1. Navigate to Home > Skills and search for Harmony.
  2. Select Enable Skill and you'll be prompted to enter your Logitech Harmony user credentials.
    • If you have more than one Harmony hub-based product, you'll be asked to select the one you'd like Alexa to control.
    • If your hub is not running the latest firmware version, you'll be prompted to update your firmware
Harmony Custom Skill

  1. You're able to set friendly names for each of your Activities. For example, if your Harmony Activity name is "Play a Game", you might set your friendly names to "Xbox" or "PS4" so you can say, "Alexa, tell Harmony to turn on the Xbox."
    • Select the "Add Friendly Name" button beside your Activity to set up one or more names.
    • Uncheck the box if you don't want Alexa to control a particular Activity.
    • For your security, Activities containing door locks cannot be controlled by voice and have been removed.
Setting friendly names in Harmony skill

  1. Set up your FavoriteFavourite Channels. This step will help ensure Alexa understands your channel changing commands.
  2. If you have cable, satellite or a Roku device then you can also allow Alexa to jump directly to those channels.
    • For example, "Alexa, tell Harmony to turn on sports" would turn on your TV, set your stereo to the correct input and tune your cable box to "ESPN""Sky Sports".
    • Or, "Alexa, tell Harmony to turn on the movie channel" could switch over to your Roku and automatically launch HBO.
  3. Click LINK ACCOUNT at the bottom of your final screen to complete set up.
  4. Say, "Alexa, discover devices" so your Echo or Echo Dot will become aware of all your Activities, TV Stations and friendly names.
    Did you receive an error?

    The Alexa app may display an error if the linking process took more than 5 minutes. Don't worry, all of your favoritefavourite names have already been saved. From the Harmony skill description page, select LINK ACCOUNT a second time, enter your Harmony password and navigate through the screens to successfully complete the linking process.

You're now ready to control your entertainment devices with your voice. Try saying, "Alexa, tell Harmony to turn on the TV".
You can also say, "Alexa, turn off my TV", or "Alexa, turn off my entertainment center" to power everything off.


Add Harmony — Optimized for Smart Home:

  1. Navigate to Home > Skills and search for Harmony — Optimized for Smart Home.
  2. Tap the search result, and then Enable Skill.


  3. Harmony Custom Skill

  1. Using the Amazon Alexa app, navigate to:
    Home > Skills and search for Harmony.
  2. Tap the search result, and then Enable Skill. You'll be prompted to log into your Harmony account.
Harmony Custom Skill


  1. You're able to set friendly names for each of your Activities. For example, if your Harmony Activity name is "Play a Game", you might set your friendly names to "Xbox" or "PS4" so you can say, "Alexa, tell Harmony to turn on the Xbox."
    • Select the "Add Friendly Name" button beside your Activity to set up one or more names.
    • Uncheck the box if you don't want Alexa to control a particular Activity.
    • For your security, Activities containing door locks cannot be controlled by voice and have been removed.
Setting friendly names in Harmony skill

  1. If you have cable, satellite or a Roku device then you can also allow Alexa to jump directly to those channels.
    • For example, "Alexa, tell Harmony to turn on sports" would turn on your TV, set your stereo to the correct input and tune your cable box to ESPNSky Sports.
    • Or, "Alexa, tell Harmony to turn on the movie channel" could switch over to your Roku and automatically launch HBO.
  2. Click LINK ACCOUNT at the bottom of your final screen to complete set up.
    Did you receive an error?

    The Alexa app may display an error if the linking process took more than 5 minutes. Don't worry, all of your favoritefavourite names have already been saved. From the Harmony skill description page, select LINK ACCOUNT a second time, enter your Harmony password and navigate through the screens to successfully complete the linking process.

You're now ready to control your entertainment devices with your voice. Try saying, "Alexa, tell Harmony to turn on the TV".
You can also say, "Alexa, tell Harmony to turn off my TV", or "Alexa, tell Harmony to turn off my entertainment center" to power everything off.

Voice Examples

Scenarios that work well with Logitech Harmony and Amazon Alexa

  • Alexa, tell Harmony to turn on the TV
    Harmony can start your Watch TV Activity, powering on your TV, AV Receiver and cable box and setting everything to the correct input.
  • Alexa, tell Harmony to turn off my entertainment center
    Or use this command to make sure everything's off. You can also say, "Alexa, tell Harmony to turn off the TV."
  • Alexa, tell Harmony to turn on the Xbox
    Harmony will turn on your TV, AV Receiver and Xbox and set everything to the correct input. Pick up your game control pad and start playing.
  • Alexa, tell Harmony to turn on Discovery channel
    Harmony can switch between channels on your Roku device. It will exit Netflix and jump right into the Discovery channel.
  • Alexa, tell Harmony to turn on Netflix
    Even if you don't have a Netflix Activity, Harmony knows this channel exists on your Roku and will switch over to your Watch Roku Activity. It even automatically starts the Netflix channel on your Roku.
  • Alexa, tell Harmony to pause
    Harmony will pause your show. you can also; play, pause, stop, eject, record, skip forward and skip backward. Your device (e.g., DVD player) must also support these commands.
  • Alexa, tell Harmony to increase the volume
    Harmony can increase, decrease or mute your volume using Alexa voice commands.
  • Alexa, tell Harmony to set a sleep timer for 15 minutes
    And, let Harmony power everything off at the end of the day. Configure a Good Night Activity to shut your blinds, turn off all your lights, and make sure the TV and stereo are all powered down.

There are some keywords you should avoid

Some Harmony Activity or FavoriteFavourite TV channel names conflict with things Amazon Alexa would like to do natively. For example, Activities with the word "Music", "Pandora", or "Spotify" will often not trigger through Harmony and will instead begin playing music through Alexa. You may want to consider, "Alexa, tell Harmony to turn on the tunes" as a friendly name to trigger a Harmony music based Activity.

Alexa may also have difficulty differentiating between similarly sounding names such as "ESPN""BBC" and "ESPN2""BBC 2". Or Roku's "Rdio" channel and your "Radio" Activity.

You may tune to your FavoriteFavourite TV stations or Roku channels by name, such as "Alexa, tell Harmony to turn on the History channel"; however we recommend saying "Alexa, tell Harmony to turn off the TV" when you're finished. Alexa may struggle to understand "turn off" command requests to TV or Roku channels.

The Harmony custom skill is needed in order to control your TV's volume, play or pause functions, send guide commands, or control devices outside of a Harmony Activity starting and stopping. For security purposes, Harmony will not start an Activity from an Alexa voice prompt if it contains a door lock.

Customize

Updating your voice friendly names

Welcome Back

You may view each of your friendly names and identify which Harmony Activity or FavoriteFavourite TV Station they will trigger from the Amazon Alexa app. Navigate to Menu > Skills and view your list under the "Your Skills" section.

You may add, delete or adjust any of your Harmony Activity, FavoriteFavourite TV Station or Roku channel friendly names using the Amazon Alexa mobile app. Navigate to Menu > Skills > Your Skills, then scroll down and tap on the Harmony logo. Tap Disable Skill and then tap Enable Skill. You'll be prompted to sign into your Logitech account where all your previously saved friendly names will be shown. You may add, delete or rename any of these.

Once complete, be sure to say "Alexa, discover devices" so your Echo or Echo Dot become aware of the new or updated names. You will have to tap Forget beside any deleted device names within the "Your Devices" section to notify Alexa to forget past names.









Creating a new Harmony Activity

After creating a new Activity using the Logitech Harmony mobile app, say "Alexa, discover devices" in order to notify your Echo or Echo Dot of the change. You do not need to disable and re-link your account unless you'd like to modify the friendly names for the new Activity.

FAQs

Can I control more than one Harmony hub?

Although there are ways to use more than one Harmony Hub, we highly recommend only using one. If you have multiple hub-based products in your account, you'll be asked to select one when you link Alexa and Harmony. Third party apps such as Yonomi allow you to connect to a secondary hub; however, they are unable to trigger FavoriteFavourite TV stations nor Roku channels.

Why isn't Alexa recognizing my Harmony voice commands?

Alexa does it's best to recognize the words you say, but more distinct words will work better than short words or words with acronyms. For example, Alexa may easily understand "Discovery channel", while having trouble with "CNN". If the name you selected for your Activity or FavoriteFavourite Channel voice command is already used by Alexa for one of its native commands, we recommend updating your voice command. When doing so, it's best to use a command that doesn't include words such as light, watch, or music related names such as Jazz time.

How can I disconnect Alexa and Harmony?

You may disconnect Amazon Alexa from your Logitech Harmony account within the Alexa app. Alternatively, if you change your Harmony account password, any connected 3rd party devices such as Amazon Alexa will no longer be authenticated and will be unable to control your account.

  1. Navigate to Menu > Skills > Your Skills.
  2. Scroll down and tap the Harmony skill, then Disable Skill.
    • Alexa will no longer control your Harmony account; regardless of them still being displayed inside the Alexa app. To remove the Harmony Activity and TV Station names from your Alexa app you must select Forget beside each device in the Smart Home section of the Alexa app.

I'm having trouble changing the TV channel

In order to use Alexa voice commands to tune to a specific channel, you'll need to set up a Watch TV Activity and set those channels as FavoriteFavourite Channels in that Activity. For more information, please see: Adding FavoriteFavourite Channels to use with Amazon Alexa.

Can I use Alexa to dim my living room lights?

Alexa can only turn on or off Harmony Activities, and the light state you've configured as part of your Activity start or end sequence will take effect. You cannot dim lights through the Alexa and Harmony integration; however, you can control lights such as Philips hue or LIFX natively from Alexa without the use of Harmony. For example, a Watch Sports Activity with your favoritefavourite team colors.

Alexa displays an "Unable to link account" error.

The Alexa app allows five minutes to link your Harmony account, including the time it takes to set up your friendly names. An error message will appear after five minutes; however all of your favoritefavourite names have already been saved. Click the LINK ACCOUNT button a second time and you'll be able to complete the linking process again.

Support for controlling locks

For security purposes, Harmony Activities containing lock devices such as August Smart Lock will not be discovered by Alexa. We recommend using these Activities directly with your Harmony remote or the Harmony mobile app.

How Harmony integrates with Alexa

All Harmony hub‑based remotes

Harmony connects with the Amazon servers, allowing you to use your Harmony Activities with Alexa voice commands. Ensure your Harmony hub and Amazon Alexa are on the same Wi‑Fi network.

Harmony remotes without Harmony Hub

As Harmony and Alexa communicate over your home Wi‑Fi network, Harmony products that do not come with a Wi‑Fi enabled Harmony Hub cannot integrate with Amazon Alexa.

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Our Activity troubleshooter can fix most problems

We recommend visiting our Harmony Activity troubleshooter to help narrow down the specific problem and find instructions on how to correct it. Device not turning on? Switching to the wrong input? We can help.

Or, you may want to visit our community forums. Harmony product managers actively participate and provide help.


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